Responsible Gaming

Introduction

Online pokies should be enjoyed purely as entertainment. Gambling is not a reliable way to earn money or solve financial problems. It's important to only gamble with money you can afford to lose and to maintain a balanced lifestyle. If you find yourself gambling beyond entertainment purposes, please reach out for support.

Age Verification

Online gambling in New Zealand is only legal for individuals aged 18 years or older. If you are under 18, please do not access gambling services. It is illegal for minors to gamble in New Zealand.

Warning Signs of Problem Gambling

Recognise these warning signs in yourself or others:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities from family and friends
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to gamble
• Neglecting work, study, or family responsibilities
• Experiencing mood swings or irritability when unable to gamble
• Unsuccessful attempts to cut back or stop gambling
• Feeling anxious or depressed about gambling habits
• Taking on increased financial obligations to support gambling

Self-Help Tools

Many online gambling platforms offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified period
• Loss Limits: Set a maximum amount you're willing to lose
• Time Limits: Restrict the duration of your gaming sessions
• Reality Checks: Receive periodic reminders about time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts

Use these tools proactively. They're designed to help you maintain control and protect your wellbeing.

Support Organisations in New Zealand

If you're struggling with gambling, these organisations provide free, confidential support:

New Zealand

• Gambling Harm Support Services — Free counselling and support for problem gambling
  www.gamblingharm.org.nz
• Problem Gambling Foundation — Support, information, and resources
  www.pgf.nz
• Samaritans NZ — 24/7 emotional support (call 1300 4 25 22 62 or email [email protected])

International Support Services

• GamCare (UK) — Support and advice for problem gambling
  www.gamcare.org.uk
• GamStop (UK Self-Exclusion Scheme) — Self-exclusion from UK gambling sites
  www.gamstop.co.uk
• Gambling Help Online (Australia) — Counselling and resources
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) — Education and prevention resources
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) — Helpline and resources
  www.ncpgambling.org

Take Action Now

If you're experiencing problem gambling, please reach out for help today. Problem gambling is treatable, and support is available. Speaking with a counsellor is free, confidential, and can make a real difference in your life.

Remember: Seeking help is a sign of strength, not weakness. You don't have to face this alone.